Privacy Statement

As a small family business who cares about you as our customers, we are very respectful of your privacy and how any personal information collected by us is handled.  This Privacy Statement is to assist you with any queries you may have in relation to your personal information being provided and we welcome any queries you may have at any time.  We can be contacted via:

Email – info@vniceclassics.com.au

Phone – Vince is on 040 1111 055

Phone – Kylie is on 040 111 0777 

Information we collect

We will normally only collect personal information such as your name, address, phone number and email address for the purpose of providing a professional chauffeur service to you.  We may also collect information on our website activity, such as the number of visitors to our website, duration of visits, most popular days and times for visits, etc using Google Analytics, to assist us in improving our website experience for you. The only time your bank account details may be requested is if there is a refund due back to you.  We currently do not use credit card facilities. 

How your information is collected and used

Your personal information is collected by email and/or phone and is used to provide a professional chauffeur service.  We will contact you via email and/or phone to ensure all your details are correct and accurate for your special event to provide a smooth and reliable service to you.  We may also send you information via post at times.  Your name and phone number is provided to our chauffeurs so they can contact you if required at the time of the service to keep you informed.  We may also use your email to provide marketing promotions which you will have the option to opt out if you do not wish to receive these. Your personal information will not knowingly be distributed to any other persons. 

Quality of personal information

We aim to ensure that any information provided is accurate and you will always be given the opportunity to confirm any changes, updates or corrections with us at any time prior to your special event booking.  We are always contactable on the above email and phone numbers to advise us of any updates with your personal information if required. 

Personal information security

It is very important to us to ensure your personal information is secure and we will take all reasonable steps to ensure your personal information is protected at all times.  Due to the nature of email we cannot be responsible for any unauthorised access of this information.  Where there are any links on our website to third party websites we advise we are not in any way responsible for their privacy practices. 

Changes

Very Nice Classics reserves their right to change this Privacy Statement at any time.  This Privacy Statement was updated on 12 September 2018.